Recover Half Your Missed Procedure Slots
Recovering 5 of 10 weekly missed procedure slots at consistent procedure revenue returns $300K+ annually from volume your schedule already planned for.
No specialty’s phone line carries more policy weight per call. CuroAI provides 24/7 call coverage, follows your approved refill and controlled-substance workflows, and helps keep procedure schedules full.
Pain management front desks field the hardest calls in outpatient medicine: high volumes of medication questions where every answer must follow controlled-substance policy exactly, from callers who are often in distress. Staff burn out, answers drift between team members, and every inconsistency creates clinical, regulatory, and relational risk. Meanwhile the procedural side, epidurals, nerve blocks, ablations, stimulator trials, runs on precise scheduling: correct pre-procedure instructions, anticoagulation hold reminders, driver confirmations, and series intervals. With pain clinic no-show rates running as high as 30% and each interventional slot carrying four figures, every unconfirmed procedure is expensive.
CuroAI answers medication calls using your approved policy scripts: refill timelines, pharmacy procedures, appointment requirements, and escalation criteria, with distressed or clinical situations escalated to staff immediately and every interaction logged.
Injections, blocks, and ablations are designed to be booked with correct duration, location, and provider, and confirmation calls cover the details designed to reduce day-of cancellations: medication holds per your protocols, driver requirements, and arrival instructions.
Injection series and post-procedure follow-ups are booked at correct intervals automatically, and any missed visit in a series triggers same-day re-booking outreach so treatment plans and revenue stay on track.
Referrals are contacted same-day, prior imaging and records requested, insurance and authorization details captured, and the evaluation booked, so new patients arrive complete and your schedulers stop chasing paperwork.
Works inside the EHRs pain practices run: Epic, athenahealth, Cerner/Oracle Health, and eClinicalWorks, with real-time writeback and complete interaction logging for compliance review.
Recovering 5 of 10 weekly missed procedure slots at consistent procedure revenue returns $300K+ annually from volume your schedule already planned for.
Medication requests, refill timing, and required visit rules are communicated exactly as approved on every call - reducing policy friction and staff burnout simultaneously.
Every procedure cancellation triggers immediate waitlist outreach so interventional slots don’t sit empty. No staff call required, no revenue lost to scheduling gaps.
Built by patient-access operators, not just engineers: CuroAI’s team spent 21 years running patient access operations before building the platform, and its workflow logic spans 50+ clinical specialties. Deployment takes about four weeks: scheduling rules configured, scripts approved by your clinical leadership, and side-by-side validation before cutover. HIPAA compliant, SOC 2 controls, BAA signed with every practice.
One built for policy consistency and procedure economics: approved-script medication handling with full logging, prep-focused procedure confirmations, and series-aware scheduling, validated with your compliance team before launch.
It communicates your policies exactly as approved, refill timing rules, required visits, pharmacy procedures, and is designed to stay within those approved policy boundaries. Situations outside script boundaries transfer to staff immediately, and every call is logged.
Multi-touch confirmations covering medication holds, driver requirements, and prep, plus instant waitlist backfill when slots open.
Escalation triggers are configured generously: distress indicators route to your staff with context, because some calls in this specialty should always reach a human quickly.
Yes, HIPAA compliant with SOC 2 controls, BAA signed, immutable call logs, and reporting your compliance officer can review.
Hear it before you buy it: call our live demo line at 628-209-6800 and have a conversation with the same AI agent that would answer your patients, or schedule an executive briefing and see your own scheduling rules running in a sandbox within weeks.