Voice AI for Healthcare

Patient Access
for Growing Clinics

CuroAI captures every patient call and automates routine scheduling inside your EHR — turning missed calls into booked visits while easing staff pressure.

98–100%

Call Capture

40–60%

Routine Calls Automated

7–12x

Return on Investment

Based on healthcare access benchmarks. Detailed modeling available during Executive Review.

Enterprise-Grade Security

✓HIPAA Compliant

✓SOC 2 Type II

✓99.9% Uptime SLA

Try the AI Scheduler Live

Launch a live AI scheduling call instantly — right in your browser.

Takes 30 seconds. No signup required.

Simulates a real inbound patient scheduling call.

See How Curo Handles Every Workflow

Listen to a Real Call

Short on time? Hear a real inbound scheduling call handled end-to-end.

🔒Secure. HIPAA-compliant. No patient data required.

Works Inside Your Existing EHR

Deploy real-time scheduling and routing directly inside your EHR — no workflow redesign required.

Aligned with your existing scheduling and governance requirements.

The Challenge

High Call Volume.
Manual Handling.
Lost Revenue.

When inbound demand is handled manually or across fragmented systems, growing clinics lose revenue and burn out staff.

Based on industry benchmarks for mid-sized practices averaging 500+ calls per day.

Current Operating Reality

12–18% call abandonment

3–6 minute average hold times

Staff burnout and turnover risk

Missed appointments and lost revenue

$1.3M–$1.7M

Modeled Annual Revenue Exposure

(per 500 daily inbound calls)

Up to 60%

of patients will consider another provider after a poor access experience

Sources: CMS healthcare call center data; Tebra 2025 Patient Perspectives Report.

The Curo Patient Access Model

98–100% call capture

Sub-second answer time

40–60% routine call automation

Structured escalation with full context

7–12x

Return on Investment

40–60%

Routine Call Automation

Modelled against established healthcare access benchmarks.

Capabilities

Enterprise Patient Access Capabilities

CuroAI handles the full spectrum of patient communications, from routine inquiries to complex scheduling workflows.

Intelligent Routing

Every call, perfectly directed

CuroAI interprets patient intent in real time and executes routine workflows automatically — including scheduling, billing inquiries, and prescription requests. When human intervention is required, Curo routes the interaction with full contextual data and workflow continuity.

Natural language understanding

Automated task completion

Urgency detection

Human handoff with full context

98%

Routing Accuracy to Correct Department

Based on modeled deployment benchmarks and workflow validation data.

Explore Intelligent Routing

Built by Operators Who've Run Patient Access

Designed and deployed by operators who've managed high-volume patient access environments.

21 Years

In Patient Access

Built and scaled emergency call center operations across 17 health networks

14 Years

In Voice AI & Telecom

Designed and deployed enterprise-scale IVR and voice systems

50+

Clinic Workflows Designed

Workflow logic built across 50+ clinical specialties

Implementation

Structured 4-Week Deployment.
Validated Before Exposure.

Start with a controlled pilot, validate workflows end-to-end, then expand coverage based on defined KPIs.

Pre-Launch Validation

Ingest 30+ days of real, practice-specific call data
Validate workflows across all identified call drivers
Confirm scheduling logic, routing rules, and escalation pathways
Launch only after operational sign-off

Align & Map Workflows

Define call types, routing rules, scheduling policies, escalation paths, and EHR touchpoints, establish pilot scope and success metrics.

Configure & Validate

Build greetings, intents, routing logic, and scheduling rules, ingest 30+ days of historical call data, and validate workflows across all identified scenarios prior to live exposure.

Controlled Pilot Launch

Launch in a controlled lane, for example a test number, after-hours coverage, or a defined call type, monitor closely with QA and rapid tuning.

Expand Coverage & Optimize

Increase volume and call types, tune performance, confirm KPI thresholds, and formalize the operating model for ongoing reporting and optimization.

Native Integration Across Your EHR & Communications Stack

Deploy real-time scheduling and routing directly inside your EHR — no workflow redesign required.

Plus 50+ more integrations. Don't see yours? Let us know →

Security & Compliance

Security & Compliance Built for Healthcare

CuroAI was designed from the ground up for healthcare, with security and compliance at its core. Your patients' data is protected by the same standards used by leading health systems.

HIPAA

Compliant

SOC 2

Type II

AES-256

Encryption

HIPAA Compliant

Full compliance with healthcare privacy regulations. Your patient data is protected by enterprise-grade security.

End-to-End Encryption

All calls and data are encrypted in transit and at rest using AES-256 encryption standards.

Audit Trails

Complete logging of all interactions for compliance reporting and quality assurance.

SOC 2 Type II

Independently audited security controls ensuring the highest standards of data protection.

BAA Ready

Business Associate Agreements available for all healthcare customers from day one.

99.9% Uptime

Enterprise-grade reliability with redundant infrastructure and automatic failover.

Ready to Transform
Your Phone Lines?

Deploy AI-powered patient access with structured validation, enterprise governance, and measurable financial impact.

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30-day free trial

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Patient Accessfor Growing Clinics