Capture Every Inbound Call
CuroAI answers 100% of calls 24/7 - acute injuries, post-op scheduling, workers’ comp intake - so no patient reaches voicemail during a busy clinic day.
Always-On Front Desk
Voice AI for Orthopedic Practices That Handles the Hard Calls
Acute injuries don’t wait for the front desk to free up. CuroAI answers calls in seconds, routes by your protocols, books the appropriate surgeon and visit type, and writes it straight into your EHR, 24/7, in English and Spanish.
- of gross revenue lost to missed appointments in long-slot specialties (MGMA)
- 10%+of gross revenue lost to missed appointments in long-slot specialties (MGMA)
- typical annual no-show loss for a 5-provider orthopedic group
- $418K/yrtypical annual no-show loss for a 5-provider orthopedic group
- inbound call coverage designed for rapid response
- 24/7inbound call coverage designed for rapid response
The Revenue Problem in Orthopedic Practices
The Most Complex Phone Traffic in Outpatient Medicine
Orthopedic phone traffic is the most operationally complex in outpatient medicine. A single hour can bring an acute fracture that needs same-day slotting, a total-knee patient calling about a post-op visit that must land inside the global period, an attorney’s office chasing a workers’ comp IME, and a referral coordinator from primary care, each requiring different routing, different scheduling rules, and different documentation. When those calls hit a stretched front desk, the acute injury goes to voicemail and books with the competitor down the street, the post-op visit lands outside the global window and creates a billing problem, and the workers’ comp case arrives missing the claim number and adjuster information that revenue cycle needs. Practices with long, expensive visit slots lose more than 10% of gross revenue this way.
How CuroAI Handles Orthopedic Calls
Orthopedic-Specific Workflow Automation
Acute injury triage and same-day slotting
CuroAI recognizes urgent presentations, suspected fractures, post-op complications, acute joint injuries, and routes them by your protocols: same-day appointment, direct transfer to clinical staff, or ER guidance. This helps keep routine call volume from delaying calls that require urgent routing.
Post-op scheduling inside global periods
The agent knows which procedures carry 10- and 90-day global periods and schedules follow-ups inside the correct window, with the correct duration, with the operating surgeon, not whoever has the next open slot. Fewer billing write-offs, cleaner surgeon templates.
Workers’ comp and MVA intake, done completely
For occupational and motor-vehicle cases, CuroAI captures claim number, adjuster, employer, date of injury, and authorization details on the first call, so revenue cycle isn’t chasing missing fields three weeks later and cases don’t stall in scheduling.
Injection, imaging, and therapy coordination
Cortisone series, viscosupplementation schedules, MRI pre-authorization status, and PT referrals each follow their own booking logic. CuroAI applies the right visit type, duration, location, and prep instructions for each, across every office in the group.
EHR Integration for Orthopedic Groups
Works Inside Your Existing EHR
Works inside the EHRs orthopedic groups actually run: Epic, athenahealth, Cerner/Oracle Health, eClinicalWorks, ModMed, with real-time scheduling writeback, not messages your staff re-keys.
Orthopedic Revenue Recovery
What Practices Recover With CuroAI
Fill Cancelled Slots Instantly
When a patient cancels, CuroAI immediately works the waitlist and backfills imaging, injection, and follow-up slots before they sit empty.
Recover Revenue Already on the Schedule
Confirmation sequences and automated no-show re-booking cut the 7%+ no-show rate that costs a 5-provider group $418K or more annually.
Built for Orthopedic Patient Access
Built and Validated by Patient-Access Operators
Built by patient-access operators, not just engineers: CuroAI’s team spent 21 years running patient access operations before building the platform, and its workflow logic spans 50+ clinical specialties. Deployment takes about four weeks: scheduling rules configured, scripts approved by your clinical leadership, and side-by-side validation before cutover. HIPAA compliant, SOC 2 controls, BAA signed with every practice.
Orthopedic Voice AI: Common Questions
Orthopedic Frequently Asked Questions
The best orthopedic voice AI handles the specialty’s real workflows, acute triage, global-period scheduling, workers’ comp intake, and injection series, inside your EHR rather than alongside it. CuroAI was built by patient-access operators and deploys orthopedic-specific scheduling logic in about four weeks.
Yes. Escalation protocols are configured with your clinical team during implementation. Suspected fractures, post-op red flags, and acute injuries route to same-day slots or live staff immediately; routine reschedules and questions are handled end-to-end by the AI.
It captures the full occupational-injury data set, claim number, adjuster contact, employer, date of injury, authorization, at the point of scheduling, and flags incomplete cases for staff review instead of letting them stall silently.
CuroAI sits on your existing phone number and connects to major EHRs including Epic, athenahealth, and eClinicalWorks with real-time scheduling writeback. No number changes, no parallel calendars.
Yes, HIPAA compliant with SOC 2 controls, BAAs signed with every practice, and full call logging for audit and QA.
Start With a Live Orthopedic Demo
Hear it before you buy it: call our live demo line at 628-209-6800 and have a conversation with the same AI agent that would answer your patients, or schedule an executive briefing and see your own scheduling rules running in a sandbox within weeks.