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Your Phones. On Autopilot.

AI Voice Platformfor Healthcare That Answers Every Patient Call

CuroAI captures every inbound patient call and automates routine scheduling directly inside your EHR. No missed calls. No hold music. Just booked visits while your staff focuses on care.

98–100%
Call Capture Rate
40–60%
of Routine Calls Automated
7–12x
Return on Investment

Based on healthcare access benchmarks. Detailed modeling available during Executive Review.

Enterprise-Grade Security

✓HIPAA Compliant
✓SOC 2 Type II

Try the AI Scheduler Live

Launch a live AI scheduling call instantly — right in your browser.

Takes 30 seconds. No signup required.

Simulates a real inbound patient scheduling call.

See How Curo Handles Every Workflow

Listen to a Real Call

Short on time? Hear a real inbound scheduling call handled end-to-end.

🔒Secure. HIPAA-compliant. No patient data required.

EHR INTEGRATIONS

Works Inside Your Existing EHR

Deploy real-time scheduling and routing directly inside your EHR — no workflow redesign required.

Epic logoCerner logoathenahealth logoeClinicalWorks logoAllscripts logoNextGen logoModMed logoDrChrono logoSalesforce logoHubSpot logoTwilio logoRingCentral logoEpic logoCerner logoathenahealth logoeClinicalWorks logoAllscripts logoNextGen logoModMed logoDrChrono logoSalesforce logoHubSpot logoTwilio logoRingCentral logoEpic logoCerner logoathenahealth logoeClinicalWorks logoAllscripts logoNextGen logoModMed logoDrChrono logoSalesforce logoHubSpot logoTwilio logoRingCentral logo

Aligned with your existing scheduling and governance requirements.

THE PROBLEM

High Call Volume.
Lost Revenue.

Growing clinics lose $1.3M to $1.7M annually from unanswered and mishandled calls, based on CMS data and the Tebra 2025 Patient Perspectives Report. Up to 60% of patients will switch providers after a poor access experience.

Based on industry benchmarks for mid-sized practices averaging 500+ calls per day.

Current Operating Reality
12–18% call abandonment

Industry average for practices without automated call handling.

3–6 minute hold times

Standard wait before a patient reaches staff in manual workflows.

Staff burnout risk

Front desk teams spending the majority of their day on routine phone tasks.

$150B in no-show costs

Annual cost to the US healthcare system from missed appointments (HRSA).

$1.3M–$1.7M
Modeled Annual Revenue Exposure
(per 500 daily inbound calls)
Up to 60%
of patients will switch providers after a poor access experience
Sources: CMS healthcare call center data; Tebra 2025 Patient Perspectives Report.
The Curo Patient Access Model
98–100% call capture
Sub-second answer time
40–60% routine call automation
Structured escalation with full context
7–12x
Return on Investment
40–60%
Routine Call Automation
Modelled against established healthcare access benchmarks.
THE SOLUTION

Full Patient Access Automation

CuroAI resolves routine calls automatically and routes complex ones to the right staff member with full context. Our intelligent routing handles every caller instantly. Our AI appointment scheduling books visits 24/7. Our outbound workflows recover no-shows and reactivate patients. And our clinical safety guardrails ensure patient safety is never at risk.

Intelligent Routing

Every call understood and directed in real time. No menus, no dead ends.

CuroAI interprets patient intent in real time and executes routine workflows automatically — including scheduling, billing inquiries, and prescription requests. When human intervention is required, Curo routes the interaction with full contextual data and workflow continuity.

Natural language understanding
Automated task completion
Urgency detection
Human handoff with full context
98%
Routing Accuracy to Correct Department

Based on modeled deployment benchmarks and workflow validation data.

Explore Intelligent Routing

Built by Operators Who've Run Patient Access

Designed and deployed by operators who've managed high-volume patient access environments.

21 Years

In Patient Access

Built and scaled emergency call center operations across 17 health networks

14 Years

In Voice AI & Telecom

Designed and deployed enterprise-scale IVR and voice systems

50+

Clinic Workflows Designed

Workflow logic built across 50+ clinical specialties

DEPLOYMENT

Live in 4 Weeks.
Validated Before Go-Live.

CuroAI ingests 30 or more days of your real call data, simulates every scenario, and receives clinical sign-off before a single live call is handled. This is the Clinical Deployment Validation process. No competitor does it.

Pre-Launch Validation

  • Ingest 30+ days of real, practice-specific call data
  • Validate workflows across all identified call drivers
  • Confirm scheduling logic, routing rules, and escalation pathways
  • Launch only after operational sign-off
01

Align and Map Workflows

Define call types, routing rules, scheduling policies, and EHR touchpoints.

02

Configure and Validate

Build routing logic and scheduling rules. Ingest 30 or more days of call data and validate all scenarios before any live exposure.

03

Controlled Pilot Launch

Launch on a test number or defined call type. Monitor closely with QA review before expanding.

04

Expand and Optimize

Increase volume, confirm KPI thresholds, and track results in Analytics and Insights.

Native Integration Across Your EHR & Communications Stack

Native integrations with Epic, Cerner, athenahealth, eClinicalWorks, Allscripts, NextGen, ModMed, DrChrono, and 50+ more. No workflow redesign required.

Plus 50+ more integrations. Don't see yours? Let us know →

SECURITY AND COMPLIANCE

HIPAA-Compliant AI Built for Healthcare

Every call is encrypted with AES-256. BAAs available from day one. SOC 2 Type II certified. 99.9% uptime SLA. Complete audit trails on every interaction.

HIPAA
Compliant
SOC 2
Type II
AES-256
Encryption

HIPAA Compliant

Full compliance with healthcare privacy regulations.

AES-256 Encryption

All calls encrypted in transit and at rest.

Audit Trails

Complete logging of all interactions for compliance reporting and quality assurance.

SOC 2 Type II

Independently audited security and privacy controls.

BAA Ready

Available from day one.

99.9% Uptime SLA

With automatic failover.

FAQ

Frequently Asked Questions

CuroAI is an AI voice platform built for healthcare. It automates inbound call handling including scheduling, routing, and refill requests and manages outbound workflows like reminders and patient reactivation. Fully HIPAA compliant and integrated with leading EHR systems.

CuroAI follows a structured 4-week deployment. The platform goes live only after clinical and operational sign-off.

Epic, Cerner, athenahealth, eClinicalWorks, Allscripts, NextGen, ModMed, DrChrono, and more than 50 additional EHR and practice management systems.

Yes. AES-256 encryption, SOC 2 Type II certification, BAAs from day one, and complete audit trails.

No. CuroAI handles routine, high-volume call types so staff can focus on in-person care.

Emergency language triggers instant live transfer to clinical staff. CuroAI never diagnoses or advises clinically. See our Clinical Safety page for full details.

Ready to Transform Your Phone Lines?

Deploy AI-powered patient access with structured validation, enterprise governance, and measurable financial impact.

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(800) 600-1415