Keep Allergy Series From Drifting
Cutting series dropout by 15 patients annually through re-booking and re-engagement calls adds mid-five figures in retained serum and visit revenue.
Series Starts. Series Stays.
Voice AI for ENT and Allergy That Keeps Immunotherapy Series Running
Allergy immunotherapy only works if patients keep showing up, for years, and most never finish. CuroAI provides 24/7 ENT call coverage, helps keep shot schedules intact, and re-engages patients who start to drift.
- average nonattendance across otolaryngology clinics, higher still in pediatric ENT
- 18%average nonattendance across otolaryngology clinics, higher still in pediatric ENT
- the immunotherapy course most patients never complete
- 3-5 yrsthe immunotherapy course most patients never complete
- build-up phase shot frequency that generates relentless scheduling volume
- 1-2x/wkbuild-up phase shot frequency that generates relentless scheduling volume
The Dropout Problem in ENT and Allergy
Allergy Immunotherapy Only Works If Patients Keep Showing Up
ENT and allergy practices run two very different phone workloads on one line. The ENT side is consult-driven: sinus, hearing, sleep, and voice complaints, each needing the right provider, the right visit type, and often audiology or imaging coordinated in the same trip. The allergy side is cadence-driven: immunotherapy patients in the build-up phase come weekly or twice weekly, then monthly for years, and published data shows the overwhelming majority drop out before completing the course. Nonattendance across otolaryngology runs around 18%, and every dropped shot appointment compounds: missed doses trigger dose adjustments, adjustments frustrate patients, and frustrated patients quit. The re-engagement calls that would prevent this rarely happen, because the front desk is answering the consult line.
How CuroAI Handles ENT and Allergy Calls
ENT and Allergy Workflow Automation
Immunotherapy series scheduling and drift recovery
Build-up and maintenance shot schedules are booked as standing series, missed shots trigger same-day re-booking outreach to help patients stay within dose-adjustment thresholds, and lapsing patients get re-engagement calls that protect multi-year treatment courses.
ENT consult intake and coordinated booking
Sinus, hearing, and sleep complaints are matched to the right provider and visit type, with audiology testing coordinated into the same visit where your templates allow, one call, one trip, no phone tag.
Seasonal surge and refill handling
Pollen season doubles call volume. CuroAI absorbs it: symptom-timing questions from approved scripts, allergy refill requests routed correctly, and urgent presentations like airway concerns or post-op bleeding escalated immediately per your protocols.
Hearing aid and audiology follow-up recall
Fitting follow-ups, device checks, and annual hearing re-tests are recalled automatically, keeping the audiology revenue line, often the practice’s steadiest, running without front desk effort.
EHR Integration for ENT and Allergy
Works Inside Your Existing EHR
Works inside ENT-common EHRs including Epic, athenahealth, Cerner/Oracle Health, and eClinicalWorks, with series-aware scheduling and real-time writeback.
ENT and Allergy Revenue Recovery
What Practices Recover With CuroAI
Protect Every Shot Appointment
Standing schedules and same-day re-booking of missed shots prevent the drift that turns a 3-year immunotherapy course into a 5-year one nobody finishes.
Route Urgent ENT Calls Without Delay
Sudden hearing loss, airway presentations, and acute epistaxis trigger immediate escalation to on-call staff - so no urgent ENT presentation waits through a queue.
Built for ENT and Allergy Patient Access
Built and Validated by Patient-Access Operators
Built by patient-access operators, not just engineers: CuroAI’s team spent 21 years running patient access operations before building the platform, and its workflow logic spans 50+ clinical specialties. Deployment takes about four weeks: scheduling rules configured, scripts approved by your clinical leadership, and side-by-side validation before cutover. HIPAA compliant, SOC 2 controls, BAA signed with every practice.
ENT and Allergy AI: Common Questions
ENT and Allergy Frequently Asked Questions
One built for both workloads: series-cadence scheduling with drift recovery on the allergy side, and provider-matched consult intake with audiology coordination on the ENT side, validated with your team before launch.
It attacks the mechanics of dropout: standing schedules, same-day re-booking of missed shots, and proactive outreach when gaps appear.
Airway concerns, post-op bleeding, and sudden hearing loss trigger your configured escalation immediately: clinical transfer, same-day slot, or emergency direction.
Yes, where your scheduling templates allow, hearing tests are booked into the same trip as the consult.
Yes, HIPAA compliant with SOC 2 controls, BAA signed, all calls logged.
Start With a Live ENT and Allergy Demo
Hear it before you buy it: call our live demo line at 628-209-6800 and have a conversation with the same AI agent that would answer your patients, or schedule an executive briefing and see your own scheduling rules running in a sandbox within weeks.