Answer Every Call, Even Chairside
CuroAI covers the phones while your team is with patients - emergencies triaged, appointments booked, insurance questions answered, all in real time.
38% of dental calls go unanswered while your team is chairside, and most of those callers never leave a voicemail. They just call the next practice. CuroAI answers in seconds, books into your PMS, and runs recall around the clock.
Dentistry runs on the phone more than almost any other field of healthcare: even practices with online booking see the vast majority of appointments originate or confirm by phone. Yet the front desk is also checking patients in, taking payments, and verifying insurance, which is exactly when the phone rings. For a solo practice, every missed call is a missed cleaning, crown, or implant consult. For a DSO, the problem multiplies across locations: inconsistent phone coverage, inconsistent scheduling rules, and no visibility into how many production dollars are leaking through the phone tree. Hiring more front desk staff costs $40-50K per seat and still doesn’t cover nights, weekends, or the lunch rush.
CuroAI runs outbound recall for patients overdue for cleanings and reactivates dormant charts, conversationally, not with a robocall, and books them straight into open hygiene slots. Recall is the highest-ROI call your practice makes; now it happens every day without staff time.
A patient in pain at 9 PM gets answered, assessed against your emergency protocols, and either booked into a same-day or next-morning slot or given your on-call instructions, instead of finding another practice on Google at midnight.
"Do you take my insurance?" is a top reason patients call and a top reason they abandon. CuroAI answers plan participation questions, captures subscriber details for verification, and books the appointment while the patient is still on the line.
Unscheduled treatment is the largest pile of dormant revenue in every practice. CuroAI follows up on presented-but-unscheduled treatment plans, confirms upcoming visits, and immediately re-books cancellations and no-shows so chairs don’t sit empty.
Connects to the systems dental offices and DSOs actually run, with real-time schedule writeback, multi-location routing, and per-office scheduling rules managed centrally. (Dentrix, Open Dental, Eaglesoft, Denticon and other PMS integrations, ask about your stack.)
CuroAI covers the phones while your team is with patients - emergencies triaged, appointments booked, insurance questions answered, all in real time.
Outbound hygiene recall and treatment-plan follow-up happen automatically every day, booking overdue patients into open slots without a single staff call.
With 64% of missed callers never leaving a voicemail, answering in seconds is the single highest-ROI change a dental or DSO office can make.
Built by patient-access operators, not just engineers: CuroAI’s team spent 21 years running patient access operations before building the platform, and its workflow logic spans 50+ clinical specialties. Deployment takes about four weeks: scheduling rules configured, scripts approved by your clinical leadership, and side-by-side validation before cutover. HIPAA compliant, SOC 2 controls, BAA signed with every practice.
The best AI dental receptionist provides 24/7 call coverage, books directly into your practice management system (not a message pad), routes urgent calls by your protocols, and runs outbound recall, all under a signed BAA. CuroAI delivers all four with a roughly four-week deployment.
It books. CuroAI is designed to write appointments into your PMS in real time, correct provider, correct operatory/column, correct appointment length, and confirms to the patient by text.
Your emergency protocols are configured during onboarding. The AI follows your configured emergency workflow, offers the next emergency slot or your on-call pathway when appropriate, and is designed to stay within your approved scripts rather than provide clinical advice.
Yes. One deployment covers every location with per-office hours, providers, and scheduling rules, plus centralized reporting on call volume, capture rate, and booked production across the group.
Those are capable dental-only tools. CuroAI is a healthcare patient-access platform: HIPAA-compliant with SOC 2 controls, multilingual (English/Spanish), built by operators with 21 years running patient access, and able to support your group even as it adds specialties beyond dentistry.
Hear it before you buy it: call our live demo line at 628-209-6800 and have a conversation with the same AI agent that would answer your patients, or schedule an executive briefing and see your own scheduling rules running in a sandbox within weeks.